Essential IT for Non-IT Executives
Dates: Nov 14-15, 2013
Certificate Track: Technology, Operations, and Value Chain Management
Location: Cambridge, Massachusetts
Tuition: $2,900 (excluding accommodations)
Program Days (for certificate credit): 2
The goal of this program is to help organizations build a stratum of management where people from various backgrounds and areas of expertise can work together efficiently and productively by understanding and appreciating each other's contribution to the overall success of the organization. The program is not meant to make an IT specialist out of every manager, but to make every manager confident in resolving IT issues and working with IT staff to make better decisions and to deliver better process change. Ultimately, this program is about ways to design work processes that propel the company toward future success.
Participants in this program will learn where IT is going, where it fits into their organizations, and how to govern it well. Managers will walk away thinking differently, being able to talk differently with the company's IT professionals, and armed with real-life examples they can use to adjust and improve their organizational processes. Namely:
- How to design processes to use IT better
- How to work with IT people to make better decisions
- How to drive transformational change throughout the organization
Key areas of discussion will include:
- Governance: Effective IT management requires active involvement from both business and IT managers. A firm understanding of roles and responsibilities for specific decisions will help minimize potential areas of conflict.
- Discipline: IT cannot be everything to everybody. It is essential to set realistic goals and to manage everyone's expectations throughout any IT-related initiative. Discipline is essential in getting business value from IT.
- Organizational Architecture: A well-managed, standardized platform is the foundation of IT effectiveness, risk management, and agility.
- Transparency: Transparency is key to better decision-making and business value from IT. Managers should identify specific issues a company needs to solve through IT, define and follow assigned milestones, and keep close track of success metrics.
- People and Culture: IT is more than just a technology challenge. Don’t forget the people and culture. Simply understanding the vocabulary and knowing how and whom to ask IT-related questions can help non-IT managers make great strides toward organizational change.
This program is designed for line managers and corporate strategists who want a better handle on their role in IT oversight and management. The material is especially relevant for non-technical managers with IT responsibilities. In turn, IT managers will gain a better perspective on how to work productively with the company's senior executives. In fact, we strongly encourage participants to attend this program in tandem or as teams of IT and non-IT managers. Away from the habitual patterns of everyday work, colleagues learn to collaborate in ways they've never thought possible.
Past participants have included senior managers at the division or corporate level:
- Corporate and strategic planners
- VPs of operations